Sales Operational Senior Manager

This job is for someone who thrives in developing strategic contacts and relationships in a complex environment using the data trends to identify improvements and change across the business.

A bit about the job:

In this role you will be responsible for operational effectiveness across the Broker Development community to deliver customer service outcomes and enable achievement of current and longer-term strategic plans. To achieve this you will be working alongside Heads of Broker Development and the Sales & Distribution leadership team, with matrix alignment to COO teams to ensure consistency of process, performance and delivery. You will also lead on people planning and operational performance, together with continuous improvement, change & process delivery and embedment.

Skills and experience we’re looking for:

• Experience analysing of data trends to identify change and business improvement opportunities  
• Proficient in consistent processes and best practice across the Distribution population
• Good communicator / Story teller
• Persistency in seeing through and embedding change
• Previous experience influencing a variety of stakeholder groups across different levels 

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary £60,000 to £75,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 12% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools