FIELD SERVICE ENGINEER

Major Duties and Responsibilities:

• Troubleshoot, save, and report failures in the field.
• Troubleshoot waterjet machines and components on the telephone and on site.
• Give maximum technical support to customers to minimize downtimes.
• Perform installations of waterjet cutting systems independently until final acceptance mainly in UK and other European countries.
• Create professional picture of Technical Service in the field.
• Give customer start up training and provide safety training for CE-compliancy.
• Provide technical information to customer during installation, training and service visits.
• Willingness to mainly travel during the week and change working places by short notice.
• Work overtime as necessary, sometimes including weekends.
• Stay on site until the problems are solved and job is finished

Your profile:

• Mechanical and electrical engineer (both), mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the machine tool industry.
• At least 5 years work experience with CNC machine tool installation, commissioning and training in the area of motion control systems in the field (e.g. CNC, PC, PLC).
• Ideally CAD/CAM experience (use and training).
• Intensive CNC Machine Tool knowledge in mechanical, electrical, software and hydraulic diagnostics.
• Professional usage of modern diagnostic tools.
• Good organizational skills.
• Fluent English (written and verbal).
• Customer oriented, positive attitude and independent.
• Flexible in location of work and willing to travel.
• Valid drivers license (maximum 6 points).
• Full Passport & documentation to support permanent UK residence and employment.

What we offer:

• Permanent position at a fast-growing global company.
• Attractive salary package and employee benefits.
• Individual development opportunities.
• Company car, IT equipment and mobile phone.
• Versatile and challenging work with a high degree of personal responsibility.