Network and Security Engineer

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

About the role

As part of the growth of our Digital Platforms division, we are scaling up our network capabilities within our Corporate IT department. We are therefore looking for a Network and Security Engineer with a proven track record in delivering enterprise technical services, who enjoys working with a variety of technologies and people and wishes to further their career by helping us achieve Hargreaves Lansdown's mission.

As a Network and Security Engineer, you will have the opportunity to:

• Work within a highly skilled and committed technology team
• Play a significant role in our technology transformation journey, working on our Zero Trust and Azure Cloud infrastructure platforms
• Have clear career development through training, mentoring and internal opportunities
• Coach and mentor others, helping us to create a culture of continuous improvement
• Have access to employee resource communities and to volunteer with several Bristol-based organisations

What you'll be doing

• Work collaboratively to deliver a best-in-class service within a high performing Networks service team
• Seek innovative solutions, improvements, enhancements, and automation wherever possible
• Responsible for recording and managing all changes in line with ITIL best practice
• Technical support for Major Incident events, ensuring RCA is completed for the network function
• Infrastructure security, ensuring the network systems estate remains security compliant
• Maintaining and operating network monitoring platforms such as SolarWinds and Nagios/Opsview
• Occasional out of hours work for updates, incidents and fixes is expected

About you

• Experience providing LAN/WAN support and project services within an enterprise environment
• Corporate Wireless infrastructure management
• Managing workload within an ITSM solution, ensuring SLA adherence
• Excellent communication skills and customer focus
• Ability to plan, prioritise and complete your own work
• Willingness to engage with and work in other technologies
• Ability to work, and be resilient, in a fast paced and changeable environment.
• CCNA, CCNP, or equivalent professional certification
• Understanding and/or working knowledge of ITIL v4

Experience in any of the following would be highly desirable:

• Zscaler zero-trust platforms
• Azure VNet
• Wireless networks
• Firewalls
• Vulnerability patching
• Automation and scripting

Interview process

This will be a two-stage interview process consisting of a technical and competency based interview.

Working Schedule

We are looking for a Network Engineer to join our team, based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus and annual pay review
• 25 days holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HL's future
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance
• Health care cash plans - including optical, dental, and outpatient care
• - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness providers and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

dependant on role level

only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.