Helpdesk Administrator

We are working on behalf of one of the leading experts in pre-planned maintenance, Re-active Maintenance and Emergency Breakdown operators, who are a leading company in the FM field.

Due to their continued growth they are looking for a Helpdesk Administrator to join the team in the BS3 area.

The responsibilities of the role include:

• To provide a professional FM helpdesk service

• To receive calls and enter the details onto a CLIK system to enable the works to be completed

• Contact relevant subcontractor and co-ordinate site visits

• To support the planned maintenance programme by generating jobs and updating the system when work is complete

• Raise Purchase Orders and other ad-hoc administration support to the department

• To raise quotes generated from planned maintenance to send to clients

Personal Requirements;

• Must have experience of providing excellent customer service

• Excellent communication skills both oral and written

• Able to work as part of a team and autonomously

• Must have good IT skills

• Well organised and able to prioritise workload

• Good time keeping and reliable

• Able to work under pressure

Salary: £23K - £25k plus benefits

Working hours - 8am-5pm Mon - Fri

If you have the relevant experience and are keen to join an exciting and growing business then please send your cv through now!