Probate Legal Assistant

Are you an organised and motivated individual with a passion for providing exceptional client service?

Do you have a keen interest in the legal field and a desire to develop your career in Wills and Probate? If so, we have an exciting opportunity for you to join our dynamic team as a Probate Legal Assistant.

As a Probate Legal Assistant, you will be an essential part of our Wills and Probate Team. You will work closely with Probate Case Managers/ Fee Earners, mastering the intricacies of probate applications and estate administration. Your role will involve:

• Welcoming New Clients: Be the friendly first point of contact, setting up new cases and providing service quotes.
• Administrative Excellence: Manage diaries, produce documents, and maintain accurate filing systems.
• Customer Engagement: Handle inbound calls, provide updates, and assist customers, ensuring they receive exceptional service.
• Case Management: Prepare correspondence, chase information, and handle legal forms.

We are seeking a proactive individual with strong organisational skills and the ability to manage a busy diary system. Your ability to build and maintain strong relationships with clients and stakeholders, coupled with your commitment to confidentiality, will be crucial. You should have excellent communication skills, both verbal and written, and demonstrate empathy with clients who have suffered a bereavement.

Join NewLaw as a Probate legal Assistant and enjoy some outstanding benefits.....

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include:

Salary- £22,370 - £23,700 depending on experience, plus bonus potential.

Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!

Pension- 3% Employer Contributions. 

Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).

Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.

Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.

Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping.

About you

• Strong IT Skills: Proficient in Word, Excel, and Outlook.
• Customer-Focused: Excellent customer service skills and emotional intelligence to support clients in sensitive situations.
• Organised: Strong organizational and diary management skills.
• Empathetic Communicator: Exceptional verbal and written communication skills.
• Experience: Legal background preferred but not essential; ability to build and maintain strong client relationships is crucial.

About us

NewLaw is a leading specialist law firm, ranked in the Legal 500 and Chambers and Partners for three areas: Personal Injury, Clinical Negligence and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. Our teams of specialists provide a service that 95% of our clients would recommend.

We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.