Full Time Supervisor

Hours per Week: 40

Hire Type: Permanent

Salary: £25,720

Closing Date: Monday: 30th September 2024

Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, where values and ethics go hand in hand.

We have an exciting opportunity for an experienced Full Time Supervisor to join our Bristol Airport Accessorize Store.

Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.

Note: Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment.

What are we looking for in you?

• Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one-on-one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• Willing to inspire your team to make Accessorize a great place for all who work and shop with us.
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through your team.
• Someone who demonstrates passion, drive and resilience, with a can – do approach.
• The ability to communicate openly and effectively.
• A solution-driven person, with the ability to make judgment calls that benefit the business, with a sense of ownership and willingness to take responsibility.

In this role you will:

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
• Generating profit, through exceeding those KPIs.
• Ensure the teams are motivated and knowledgeable, encouraging everyone to achieve excellence in their roles.
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
• Ensure an inclusive environment, promoting equality and kindness with your team.

Joining us, your benefits would include:

• A competitive salary and exciting bonus scheme.
• A staff uniform allowance – enabling you to have fun wearing our accessories.
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
• An additional day’s holiday to celebrate your birthday.