- IT and Systems Performance Lead
- Salary national between £60,000 - £70,000
- London between £75,000 - £85,000
A bit about the job:
You will play a critical role within our claims transformation program. As the IT and Systems Performance Lead, you will ensure that IT systems, technology, and tools that we deploy to manage and enhance claims services and customer experience are performing as expected. You will be responsible for identifying optimisation and development opportunities for existing tools and systems and will work with the relevant business areas to deliver enhancements.
Skills and experience we’re looking for:
- Ability to analyse systems and processes to identify optimisation opportunities
- Able to adapt to changing business needs and technological advancements
- Experience of managing IT/Digital change projects
- Good experience of overseeing maintenance and upgrading of IT systems and infrastructure
- Good knowledge of the insurance industry and/or experience of delivering change/IT projects in a regulated environment – desirable
What you’ll get for this role:
- Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Salary between £60,000 - £70,000 national and £75,000 - £85,000 London (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools