Band 2 Bank Hotel Services Assistant

Bank Hotel Services Assistants (Housekeeping) Shifts as required

Working between 08.00 to 14.00 Monday to Friday, No Weekend Working, Enhanced pay for hours worked on Bank and Public Holidays.

The successful post holder will provide a cleaning and catering service to our Service Users, Staff and Visitors across our Wards and Departments.

You will be working as part of an established Team who provide a full Hotel Services function across the Hospital.

Previous Applicants Need Not Apply.

Main duties of the job

Cleaning - Cleaning all areas of the Hospital, including bedrooms with ensuite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward. 

Catering - The preparation and service of breakfast items, the handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the Ward kitchen and dining room. 

Other duties - Handling and disposal of waste, periodic cleaning, such as carpet shampooing and curtain changing. 

Detailed job description and main responsibilities

Housekeeping

• Cleaning in all areas to the agreed NHS specification (including but not limited to National Standards of Cleanliness, CQC outcomes and place, and in line with local schedules. 
• Completion of cleaning records.
• Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. on-going issues around access
• Adhering to all aspects of Infection Control to ensure the potential for spread of infection is minimised.
• Working in accordance with the National Colour Coding guidance
• Carrying out termination cleans in line with Trust policy
• Carrying out isolation cleaning in line with Trust policy
• Completing and documenting a scheduled deep cleaning programme for the specified area
• Collection and storage of waste from locations according to the Hospital waste disposal policy.
• Complete other cleaning duties as required. This will include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal glass and wall washing.
• Report all sightings of pests to the Hotel Services Office.
• Change soiled screen, cubicle and window curtains as required under the direction of the Hotel Services Supervisor.
• Receive and store clean laundry/linen. Remove full soiled linen bags to the collection point. Replace linen bags as required.
• Operation of a range of cleaning equipment including floor cleaning equipment, steam cleaners etc ensuring their safe and effective use
• Assessing condition of equipment and reporting defects.

Catering

• Receipt of chilled meals and stores, checking for quantity, quality. 
• To ensure the correct storage and rotation of chilled meals and stores.
• Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals. 
• Monitoring, recording of food temperatures, as required. 
• Washing by machine all crockery, cutlery and utensils 

General

• Ensuring the security of all stock, monitoring stock levels and reordering on a top up basis.
• Reporting maintenance faults to the Hotel Services Office in accordance with local procedure
• Undertaking flushing of water outlets in accordance with the agreed schedule. Completion of flushing records.
• Assisting with the refitting of anti ligature dispenser holders as appropriate
• Maintain high standards of personal hygiene.
• Ensure all information appertaining to Patients and staff is kept confidential.
• Any other duties within the hotel services functions as may reasonably be requested and as appropriate to band.

Person specification

Skills & Knowledge

Essential criteria

• Literate
• Numerate

Desirable criteria

• Previous housekeeping experience
• Previous catering experience
• Flexible attitude to working extra hours
• Food Hygiene Awareness
• COSHH Awareness

Hours: Flexible working - Bank Shifts - as and when required