This is an exciting opportunity to join the Pharmacy Supply Services Team based at North Bristol NHS Trust and play a pivotal role in supporting the Wards Stock and Pharmacy Inventory in the Hospital.
You will play a crucial role in ensuring that accurate ward stock holding at ward levels is processed and well maintained as well as maintaining good control of the Pharmacy Inventory, keeping accurate levels, avoiding waste and managing suitable stock.
It's an exciting time to join us as we are committed to developing High Quality Improvements within a team where you can be Proud to Belong.
Main duties of the job
- Under the guidance of the Distribution and Ward Stock Services Lead supervise the day-to-day operation of the Pharmacy Distribution and Ward Stock Services team in line with Trust policies, ensuring safe and secure storage, and supply of medicines at all times to provide effective, timely and high-quality patient centred service is always provided.
- Responsible for the day-to-day supervision of staff and workload of the Pharmacy Distribution team on a day-to-day basis to ensure a safe, effective, timely and high-quality patient centred service is always provided.
- Participates in audits, both internal and external, including Government lead Inspections of services and facilities by the Medicines and Healthcare Products Regulatory Agency (MHRA) in relation to the Departments Wholesaler Dealers Authorisation (WDA ) ensuring continued maintenance of current licenses within Pharmacy.
- To oversee all aspects of administration involved with the Pharmacy Distribution and Ward Stock at North Bristol NHS Trust.
- To be responsible for all aspects of HR and recruitment (including but not limited to staff appraisals, sickness absence management, capabilities and disciplinary procedures and processes as required by the Trust).
Person specification
Education/Training/Qualifications
Essential criteria
- NVQ Level 3 or equivalent, or BTEC National Certificate in Pharmacy Services, or a recognised equivalent qualification, or a qualification at degree level
- IT competencies equivalent to GCSE Grade C or above, including experience using Microsoft Office software Inc. Excel
- Evidence of Continuous Professional Development
- Knowledge of Good distribution practice (GDP)
Desirable criteria
- Leadership and Management Level 2 qualification
Work Experience
Essential criteria
- Current registration with the General Pharmaceutical Council as a pharmacy technician or a minimum of two years’ experience working in a leadership role
- Recent experience of supervising a team of two or more people
- Understanding of using systematic working practices with very high degrees of accuracy
- Understanding in customer orientated services with a broad knowledge of customer care
- Experience of analysing financial data
Desirable criteria
- Experience of working with multidisciplinary stakeholders
- Experience of writing standard operating procedures
Knowledge/Skills/Abilities
Essential criteria
- Well-developed problem-solving skills
- Ability to react to and manage changing situations, work demands and priorities, and to liaise with staff and external contractors accordingly and to escalate whenever indicated
- High level of accuracy and attention to detail
- Training skills
Desirable criteria
- Understanding of the work procedures, practices and relevant Trust Policies
Personal Qualities/Special Circumstances
Essential criteria
- Self-motivated individual with an organised and logical approach to work
- Ability to work flexibly under pressure as part of a busy team, and on own initiative without direct supervision to prioritise and achieve workload and deadlines
- Able to deal professionally with staff, patients and suppliers when dealing with sensitive information
- Ability to plan and organise on-going service delivery
- Excellent interpersonal skills
- Able to thrive on development/ change
- Staff are required to work any combination of hours between 08:00am – 19:00pm. Shift patterns will be allocated once appointed, as the Department is moving towards a full 7-day service and will include weekend working on a rotational basis between 09:00am – 17:00pm, across multiple sites. Shift patterns will be allocated once appointed and may be changed with prior notice to reflect the operational needs of the service
- Able to work accurately under pressure and interruptions
- Frequent requirement for detailed concentration
Desirable criteria
- Able to cope with frequent manual handling activities
Hours: Full time - 37.5 hours per week