Band 2 General Hotel Services Assistant

Hours: Part time - 22.5 hours per week (Friday, Saturday and Sunday)

Salary: £22,383 Per annum, pro rata (Pay award pending)

General Hotel Services Assistant 22.5 hours per week, working on a Friday, Saturday and Sunday, 07.30 to 16.00 (including unpaid breaks).

Enhanced pay is payable for hours worked on a Saturday and Sunday, and also on Bank and Public Holidays. 

We are seeking a member of staff to join our established team of General Health Assistants, to ensure that we can provide a 7 day service across the Department. 

General Health Service Assistants support the Wards and Departments of Callington Road Hospital by providing a Portering, Cleaning, and Catering service.

The duties of the post are wide ranging and the tasks vary day to day. General Health Service Assistants are expected to demonstrate a flexible attitude to their work on a daily basis to meet the needs of the Department.

The duties are of a physical nature, and some of the work is undertaken outside, so the ability to work in adverse weather situations, such as rain, snow and cold weather is essential.

Previous applicants need not apply.

Main duties of the job

Cleaning - Cleaning all areas of the Hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward. 

Portering - To sort, pack and deliver Cook-Freeze meals, fresh and ambient goods and all associated catering items to Wards on a daily/weekly/as need basis. To ensure compliance with Trust Policy and Legislation.

To deliver/collect Function Catering items to various areas of the Unit as required ensuring compliance with Trust Policy and Legislation. Collection and delivery between wards and departments of post, stores, laundry, pharmacy items, medical gases, pathological specimens and furniture and equipment.

Post duties including the collection, sorting and delivery of all postal items.

Catering - The preparation and service of breakfast items, the handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the Ward kitchen and dining room. 

Other duties - Handling and disposal of waste, periodic cleaning, such as carpet shampooing and curtain changing. 

Detailed job description and main responsibilities

Housekeeping

• General cleaning duties as required, including sanitary areas, bedrooms, communal areas and offices.
• Regeneration and service of frozen meals and associated tasks, such as washing-up, cleaning kitchens and dining rooms.

Catering

• To provide a Catering Service to support the Ward based Patients meal service and to prepare sandwiches, rolls, salads and snacks for Patients.   
• To ensure the safe storage/handling of all food items including Cook-Freeze meals, ensuring compliance with Trust Policy and current Legislation.     
• To maintain a hygienic and clean condition of the Catering Department including associated areas, equipment and utensils.

Portering  

• To sort, pack and deliver Cook-Freeze meals, fresh and ambient goods and all associated catering items to Wards on a daily/weekly/as need basis. To ensure compliance with Trust Policy and Legislation.
• To deliver/collect Function Catering items to various areas of the Unit as required ensuring compliance with Trust Policy and Legislation.
• Collection and delivery between wards and departments of post, stores, laundry,  pharmacy items, medical gases, pathological specimens and furniture and equipment.
• Post duties including the collection, sorting and delivery of all postal items.

Other Duties

• General messenger duties.
• Report maintenance faults to the Help Desk/Supervisor.  
• Report all sightings of pests to the Help Desk/Supervisor.
• Ensure all information appertaining to Patients and staff is kept confidential.
• Any other duties as may reasonably be requested. 

Health & Safety

Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employee to:

• Take reasonable care of themselves and for others at work.
• To co-operate with the Trust, as far is necessary to enable them to carry out their legal duty.
• Not to intentionally or recklessly interfere with anything provided, including personal protective equipment for Health and Safety or welfare at work.
• Work at all times, within the statutory requirements of health and safety, hygiene, manual handling and fire regulations.

Person specification

Required

Essential criteria

• Experience of cleaning in a Hospital or Social Care setting.
• Experience in Portering/Storekeeping/Warehouse setting.
• Experience of working in adverse weather/cold situations.

Desirable criteria

• Understanding of COSHH.
• Understanding of Food Hygiene.
• Written skills.
• Numeracy skills.
• Flexible working/Team working.