Housing Officer

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future. 

This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council.

You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to ensure estates are places where tenants feel proud to live.

This is a full time position that will suit someone with experience of housing or public sector services and an understanding of issues affecting social housing tenants. It would particularly suit someone who is ambitious and looking to develop their career in social housing, working in a challenging and rewarding role.

You should have good inter-personal skills and be able to work with a broad range of people to ensure tenants are supported to successfully maintain a tenancy. You will collaborate with partner agencies, support services and the police and demonstrate experience of equalities and diversity issues.

The Housing Officer role is rewarding, varied and complex; no two days will be the same. You could be attending a case conference in the morning to discuss serious criminal activity to visiting vulnerable tenants with support workers in the afternoon. You are dealing with different customers and their specific support needs each day.

Bristol City Council is a vibrant local authority responsible for providing services to the 450,000-strong population of Bristol.

At Bristol City Council we pride ourselves on growing a workforce that is talented, diverse and motivated and represents the community it serves. Only then can we provide an appropriate and outstanding service to all Bristol citizens. We aim to have a diverse workforce where creativity thrives. Our handling of equality and inclusion will reach the high standards we expect of ourselves and others will look to us as a source of good practice.

Please note that this role is subject to a Basic DBS Check.

Hours: 37