AAC Training Specialist

Are you a passionate professional eager to contribute to technology that empowers those without speech? Smartbox is in search of a dedicated AAC Training Specialist like you to join our team.

Smartbox stands at the forefront of assistive communication technology, renowned for its innovative products that cater to diverse needs globally. Our team embodies values of passion, empathy, collaboration, and change, reflected in our products and achievements.

We advocate for inclusivity, believing in giving every individual a voice. Join us in a diverse and collaborative environment, supporting users who rely on our technology for effective communication.

You will collaborate with like-minded professionals focused on innovation and environmental sustainability. We are dedicated to developing eco-friendly solutions that reduce our carbon footprint and promote a greener world.

How will you be making a difference?

Training design and delivery:

• Content Author - Create e-learning and blended learning courses with careful consideration of the use of different media and resources for high-quality learning experiences.
• Project leader - Lead training design projects in collaboration with relevant stakeholders.
• Collaborative approach - Collaborate with teams across the Smartbox group to ensure relevant knowledge and skills are included in the course material.
• Commitment to learning - Learn and develop skills with various software and other training tools.
• Quality focused - Deliver high-quality training to our customers around the world.
• Data gathering - Proactively seek feedback on training through post-training follow-up.
• Presentation skills - Present at events and conferences as required.
• Process driven - Ensure training is consistent and of a high standard, created in compliance with training processes.
• Product knowledge - Maintain your own knowledge of Smartbox products and solutions and keep up to date with industry trends.

Smartbox Academy:

• Growth and development - Support relevant localisation and translation of courses for branches of Smartbox Academy.
• Raising the bar - Contribute to the ongoing development of our LMS by sharing ideas and a willingness to try new things.
• One Smartbox - Work closely with clinicians across the Smartbox Group, identifying opportunities to harness their expertise and incorporate it in training content planning.

Grid for Schools:

• Group outlook - Support the development of resources for our Grid for Schools offer liaising with the Product Manager for Education and teams across the Group as needed.
• Customer-focused - Support the delivery of training for schools and education settings through our Grid for Schools training plan.

Team:

• Team player - Contribute to the delivery of team and group-wide training targets, including increasing our reach through promotion of training on social media.

Essential Qualifications/skills/experience:

• Relevant training qualification or experience
• Knowledge of instructional design for digital training
• Experience in Augmentative and Alternative Communication and Assistive Technology (AAC)
• Excellent writing skills
• Creative and open to trying new ideas
• Ability to collaborate across multiple teams
• Relevant experience in delivering training in both face-to-face and online settings
• Confident public speaker
• Flexible
• Excellent interpersonal communication and presenting skills
• Ability to work both independently and as part of a team
• Ability to prioritise effectively
• An understanding of the AAC market and our competitors
• Willingness to learn new things and a commitment to CPD

Why join us?

Join Smartbox for a fulfilling career where we prioritise inclusivity, flexibility, continuous learning, and personal development opportunities. Work with motivated colleagues in a supportive and enjoyable team environment. This is a rewarding role where you'll make a positive impact in the lives of disabled individuals every day.

Rewards and Benefits:

In addition to a competitive salary, private medical insurance, and a generous holiday package, we offer a range of perks including:

• Flexible work schedule with prior agreement from your Line Manager.
• Paid volunteering day each year to support a cause of your choice.
• Long-term service rewards with additional holidays.
• Wellness benefits including online fitness trainers and gym discounts.
• Access to the wellbeing app Yulife for store discounts and services.
• 24/7 Employee Assistance Programme for mental health and general support.
• Company pension, group life assurance, and income protection.
• Complimentary theatre and cinema tickets and organised social events.
• Eco-friendly options like cycle schemes and electric car leasing.
• Discretionary annual bonus for hard work recognition.

Join Smartbox, where your dedication is rewarded with a host of benefits designed to support your well-being, development, and enjoyment at work.

Our Commitments

At Smartbox, we prioritise diversity and inclusivity in our work environment. Here's how we do it:

• Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday.
• Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us.
• We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers.

We d love to hear from you

Join Smartbox, where every individual's background and perspective are valued, and where diversity drives innovation and excellence. We look forward to receiving your application.

Agencies

Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency.