Bunch
bristol
Full Time
Permanent
Do you want to work for a tech enabled scale-up that is helping thousands of people simplify their bills? How about one that is investing heavily in its people? If you're passionate about delivering exceptional customer service, thrive in a collaborative team environment and are eager for a new challenge, then maybe you should think about joining Bunch.
The Role:
We want a passionate, innovative, and engaging Customer Support Executive to be the first point of contact for our amazing customers. You’ll be managing the relationships with them every day, striving to always deliver excellent service.
Customer Support Executives are pivotal within the business, ensuring our members' needs are met in a timely and friendly manner. We aim to make paying bills a walk in the park and you will be instrumental in removing any stress from this process.
We’re a growing business with lots of exciting plans for the future; you’ll have plenty of opportunity to develop and evolve with the company. You’ll have a fantastic manager on hand to support you when you need but you’ll be given the opportunity to use your problem-solving skills and own your workload.
Your responsibilities will include:
Who you are:
You’re a customer support specialist and you love being the face of your business. Your personal experience of poor customer service drives you to deliver exceptional customer service every day. Your passion for customers is always at the forefront of what you do.
Working in a collaborative team is something you need. Working in a silo just isn’t for you. The monotony of your current role is making you feel a bit bored and you want to get into a fast paced environment that challenges you every day.
Having an eye for detail and being impeccably organised is your bread and butter. You love having the freedom to complete your job as you see fit and you’re seeking a bit more autonomy to do what you do best.
What We Offer:
Working arrangement:
About Us:
We are an energetic, fun, and hard-working team led by our CEO Elliott who champions collaboration, innovation and high performance. With exciting growth on the horizon, we invite you to be an integral part of our journey.
If you're ready to embark on a career that combines professional growth with a vibrant work culture, hit that apply button and join us on this exciting adventure!
If you require reasonable adjustments for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.