Senior Business Support Officer L2

Permanent, Full Time 37 hours per week.

Teams: Business Support Service, Unit C, Finance Team 2, Accounts Receivable

At Bristol City Council, we rely on having a strong network of business support staff who help our services run seamlessly and efficiently. We’re incredibly proud of these employees who work behind the scenes, making sure we provide an efficient service to our local residents. Our 15 teams support important local services. These range from revenue and benefits, parks and open spaces to Public health, social services, and our highways, and so many others. As a service and as a council we strive to treat one another fairly and with dignity, valuing difference.

The Business Support Service are delighted to recruit a Business Support Officer who can join us to reach shared goals and have a positive can-do attitude and not afraid of trying new things. In our varied roles you will be working collaboratively as part of centralised service which provides support to a wide range of different departments across the council.

Accounts Receivable support a variety of departments across Bristol City Council which include Adult Community Care, Debt Management & Property Services. The extensive variety of tasks carried out by the team range from submitting direct debit files to forwarding cases for debt collection.

As a Senior Business Support Officer, you may be allocated several tasks from different areas of work and will be managing your own varied workload, working autonomously on tasks when required, taking ownership and responsibility in those areas. You will enjoy working creatively to design the most efficient ways of working on each task and also together as a team which will require good communication skills with your colleagues, and other stakeholders. You will have high level working knowledge of using Microsoft tools, including shared calendar, and be willing to learn quickly. You will model and promote our organisational values and behaviours.

In particular the Administration and Business Support Service offers roles that are:

• Centrally based within Bristol.
• Within a supportive work environment.
• Has a Talent Management Scheme to enhance colleagues’ skills and opportunities.
• Part of a flexible and committed team that makes connections with opportunities across the organisation.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.