Homelessness Assistant

Bristol City Council’s Housing Options Service have several new vacancies available for Homelessness Assistants to work alongside Housing Advisors within the Homelessness Prevention Team. 

The team are specialists in working with families and single people who are homeless, or at risk of homelessness; to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems. 

You will support the team in ensuring that households are provided with a swift and effective service and, under the supervision of Team Leaders, will be required to carry out key tasks for clients to ensure that their housing difficulties are resolved at the earliest point of contact.

You will also be responsible for undertaking general administration duties to support the team.

You will need to have a flexible and methodical approach to your work so that key tasks are prioritised and a willingness and ability to work under pressure in a high-pressure environment.   

Excellent communications will be required with a commitment to providing a high level of customer service to achieve positive outcomes for clients that are in housing need.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.