Marketing Communications Manager. B2C
Bristol. Hybrid. 1 day a week in office
Are you an experienced marketing and communications professional with a passion for transforming customer relationships?
Do you like the idea of working for a global brand with an unwavering commitment to employee wellbeing and inclusion where you will be part of a vibrant collaborative and supportive team?
One of my top tier clients have asked me to find them a Marketing Communications Manager to join a fabulous where your expertise in crafting and executing compelling communication strategies will have a tangible impact on customer engagement and business success.
As a pivotal member of the marketing team, you’ll take the lead in shaping communication approach, ensuring that every message resonates with their audience and aligns with the brand's voice.
You’ll work closely with the CRM team, leveraging Salesforce to enhance customer loyalty and drive business growth across multiple channels.
Your Role
- Develop and implement CRM strategies using Salesforce to boost customer engagement and retention.
- Lead the creation of targeted communication campaigns, ensuring consistency with business objectives and brand standards.
- Design and maintain a communication strategy that optimizes timing and audience targeting.
- Collaborate with the CRM team to create and refine templates and assets, enhancing the relevance of communications throughout the customer journey.
- Utilise data analytics to segment customer populations and tailor communications for maximum impact.
- Craft compelling content that resonates with diverse customer segments at every stage of their lifecycle.
- Track and analyse CRM campaign performance, providing data-driven recommendations for continuous improvement.
- Ensure all communications meet regulatory and data privacy standards, working closely with cross-functional teams to ensure compliance.
What You’ll Bring:
- A degree in Marketing, Communications, Business Administration, IT, or a related field.
- Proven experience in CRM management, with a strong track record of successful campaigns.
- Proficiency in Salesforce Marketing Cloud, with the ability to maximize its features.
- Expertise in crafting impactful marketing communications and understanding customer segmentation.
- Strong analytical skills for data-driven decision-making and strategy development.
- Excellent project management capabilities, with experience leading cross-functional initiatives.
- Experience in healthcare or dental care is a plus, along with familiarity with fast-paced service or retail environments.
What’s in It for You:
Here's a unique chance to join a workplace that values courage and excellence . Here, your voice matters, and your professional growth is encouraged. Expect a healthy work-life balance with flexible working arrangements along with some great perks and benefits;
- 25 days of holiday plus flexible Bank Holidays with the option to buy more.
- Discounted gym memberships
- Comprehensive private healthcare and dental plans for you and your family.
- Access to remote GP services, physiotherapy, and mental health support.
- Annual healthcare allowance
If you’re ready to make a meaningful impact while advancing your career, this role could be your next move!