Cleaning Team Leader

Salary: £28,508.38 per annum  

Hours: 40 per week, Monday to Friday between 6am to 6pm

Location: Brunel Lock, Bristol

Purpose of the role:

We are seeking a proactive Cleaning Team Leader to join Bristol Workplace. This position will work in various locations across Bristol whilst supervising and developing a team of Cleaning Operatives to ensure the highest cleaning standards are always provided.

To succeed in this role, it is essential you take pride in your work, have good attention to detail, good verbal communication skills and ability to work both independently and as part of a team.

You will be working at various locations across Bristol (Schools, EPD, Council Building, and ad hoc work)

A DBS will be required for this position.

Key responsibilities: 

Leadership and Development:

• Provide leadership and guidance to Cleaning Operatives across multiple sites, fostering a culture of teamwork and continuous improvement.
• Support the development of team members through coaching, training, and succession planning.

Operational Management:

• Develop and maintain cleaning schedules, assigning tasks and duties to team members to ensure efficient workflow.
• Conduct regular inspections of cleaning equipment and materials, ensuring proper functioning and availability.

Resource Management:

• Monitor and control the usage of cleaning materials and resources to minimise waste and optimise efficiency.
• Manage stock levels and equipment budgets effectively, ensuring adequate supplies for daily operations.

Health and Safety Compliance:

• Promote and enforce compliance with Health and Safety policies and procedures, ensuring a safe working environment for all team members.
• Conduct risk assessments and implement corrective actions to mitigate hazards and prevent accidents.

Performance Evaluation:

• Assess the performance of team members regularly, providing feedback and recognition for achievements.
• Conduct annual performance reviews, setting objectives and development plans in alignment with organisational goals.

Communication and Collaboration:

• Maintain effective communication channels with management and team members, reporting on operational performance and addressing any concerns or issues.
• Collaborate with other departments or stakeholders to coordinate cleaning activities and support organisational objectives.

Administrative Tasks:

• Maintain accurate records of cleaning schedules, hours worked logs, tasks completed, maintenance issues and any incidents or accidents that occur.
• Assist with inventory management, ensuring that cleaning supplies and equipment are adequately stocked and maintained.

Training and Development:

• Provide training and guidance to cleaning team members, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
• Identify training needs and opportunities for skill development within the team across your multiple sites.

Essential Requirements:

• Proven experience and competence in supervisory or team leadership roles.
• Experience in handling customer service situations and resolving conflicts effectively.
• Strong verbal and written communication skills, with the ability to communicate clearly and effectively with team members, clients, and other stakeholders.
• Ability to lead and motivate a team, fostering a positive and collaborative work environment.
• Strong organizational and time management skills, with the ability to prioritize tasks and work efficiently under pressure.
• Problem-solving skills, with the ability to identify issues and implement effective solutions.
• Basic project management skills, including the ability to plan and coordinate cleaning activities across multiple sites.
• Proficiency in using basic IT tools, including email and Microsoft Office applications.
• Flexibility and adaptability to changing workloads and priorities.
• Attention to detail and a commitment to maintaining high standards of cleanliness and hygiene.
• Positive attitude and willingness to take on new challenges and responsibilities.
• Full Driving Licence valid for use in the United Kingdom 

Our Benefits:

• Depending on your role we provide an employer contribution of up to 5% into the company pension scheme.
• Generous annual leave package with 25 days annual leave days plus 8 bank holidays.
• Support for Mental Health, we have an BUPA Employee Assistance Programme that provides support in a variety of different areas such as Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
• Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All free for our colleagues.
• Because we value our colleagues so much, we want to recruit more employees just like them. Which is why we have our employee referral scheme.
• Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
• Employee recognition awards and long service awards. To celebrate our colleagues wherever they are on their journey with us. We recognise and celebrate talent.
• Flexible working, we recognise that everyone is different and strive to create an environment that supports all colleagues. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.