Hours Per Week: 37.5 hour
The Broking Systems Analyst will report into the Broking Systems Team Manager and will provide operational and technical support to the UK Personal and Commercial lines broking operation in relation to the Open GI platform and associated applications / technologies.
This role will also include out of hours support every 1 in 5 weeks, paid overtime + on call payment.
Key Responsibilities:
- Provide front line support of Open GI system/Puzzel mail manager system and other associated applications used by the business.
- Carry out routing maintenance tasks including upgrades as required during core business hours as well as carry out required system maintenance work out of normal business hours where necessary.
- Rota based month end processes outside of normal business hours along with out of hours support cover.
- Develop new system processes/documentation and other functions to enhance the system(s) in accordance with changes recommended through our Strategy and Change process.
- Assist with testing of new software development and online changes.
- Provide support and communication to third party providers in relation to mutual system solutions.
- Carry out general day-day administration and complete all required records as per our in-house processes.
Required Skills/Experience:
- Experience and knowledge of Open GI system administration and development.
- Experience using SQL database reporting tools.
- Microsoft Office applications especially use of excel.
- 2 Years insurance experience and ability to understand key insurance functions.
- Understanding of industry legislation, compliance and Consumer Duty / TCF.
- Ability to work with business areas to gather requirements related to projects.
- A commitment to quality and a thorough approach to work
- Good team integration experience with a track record of developing excellent working relationships with all members of the team.
- Excellent written and verbal communication skills
Our Benefits:
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties
Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
